All Component Bundles are pre set with hardware device drivers, product updates, anti-virus and pre-assigned network connections if more than one system is purchased. Hardware connections follow the normal industry standards of plug and play.

SOME Bar Code scanners will be KEYBOARD WEDGE TYPE. The scanner plugs into the normal Keyboard connection, while the Keyboard will plug into the Y Cable of the Scanner. This allows both devices to work in tandem off the same connection. Other Types may be USB or Serial.

Receipt printers may be one of the following: Serial (may require a specialized NULL modem cable supplied), Parallel (normal connection), USB (Universal Serial Bus) or Ethernet 10/100 for Network distances or shared connecitons. Printer drivers should have been pre-installed and the printer set-up before it left our facility. Many printers for POS use a specialized device driver called "OPOS" and the printer does not show up in the normal windows list of printers. Do not worry if your printer is not listed there.

Cash drawers will come with a specialized cable which looks like a Phone or Network connection cable. This cable will plug into the bottom or back of the cash drawer and also into the back of the standard receipt printer. This is what makes your cash drawer "POP" (OPEN) after each transaction.

Mouse will plug into the second connection which resembles the Keyboard connection. Insure that you do not confuse the 2 port connections since they appear identical.

Monitors: These comes in two types, Non-Touch or TouchScreen. It does not matter whether it is a CRT (Larger, common desktop or LCD (Thin) the basic set-up is the same. Non-touch monitors simply require a single connection plugged into the video out port in the back of your system. TouchScreen monitors require 1 additonal connection. This may take either of 2 forms - Serial or USB. Regardless of the type of connection, insure that you connect both the Video out cable AND the TouchScreen specialized cable before calling for assistance.

Bar Code printers are set up in the same manner as receipt printers with the exception that most will be only Serial or USB. Please insure that you are using the correct cable that shipped with your Bar Code printer.

ALL-IN-ONE SYSTEM Setup INSTRUCTIONS:

External component set-up for these systems is identical to the Bundled Components above with the exception that most of your connections are hidden under the BACK half of the case cover. You will have either a key or a latch that you will need to open for access of the inter connectors inside the back of the case. Once you have identified the correct connections for you devices as listed above, insure that the cables are threaded down and out the back correctly and not pinched by the cover. See illustration here.

NETWORKING YOUR SYSTEMS:

(This section only applies if you have purchased a POS SYSTEM that CAN be Networked. RETAIL ICE is a STAND ALONE, SINGLE STATION application and CAN NOT be set-up in a NETWORKED environment. If you require more than one station or Back office access to your POS station, please contact us for a different product that will suit your needs.)

WIRED NETWORK 10/100

WIRELESS NETWORK 802.11a/b/g - Wireless Networking is NOT recommended for Microsoft SQL based, or other SQL based POS systems. For further information, contact us directly and we can explain your options.

REMOTE ACCESS:

If you have purchased REMOTE ACCESS capability, you should have received ADDRESS INFORMATION and PASSWORD configuration instructions. In the event that you have lost or misplaced the information provided, we will attempt to retrieve this for you. There is a Recovery Fee of $40 charged for this service.

If you DID NOT previously purchase REMOTE ACCESS capability, you may do so now. After sale set-up requires additional tools and a one time charge of $90.00 dollars.